Nice and clean place. Got deep tissue massage from Delfina and facial from Vivien. They were both great.
Getting an appointment when i wanted wasnt an issue. … | This was the most luxurious spa experience my sister and I have ever had! I loved it! We got a massage and facials. The women were professional and informative. They even had black female professionals to administer our treatment! That is … | Stay away! Inept and rude staff. Unprofessional and dismissive attitude. I can’t believe they are affiliated with the San Francisco branch. Noone answers the phone and they gossip at front desk in front of customers in the waiting area. Avoid at all costs. | Everything was seamless, professional, and enjoyable. I just didn’t have a great massage. And at this price and without spa amenities, I should’ve. But I would give it another try with a different masseuse. | Got an aromatherapy massage there and it was so painful I almost slapped the massage therapists hand away from me and told her not to touch me. She just dug into my neck in the same 2 spots for like 5 minutes in a horribly painful way and I … | A friend referred me to Cocoon Day Spa in Oakland. I made an appointment for a 60min deep relaxation massage. Booking the massage online was simple and painless. The business sent me a text reminder before my appointment, which was very … | Booked a Brazilian wax with Asjia. The wax came out good but her demeanor was cold and unfriendly. She wore headphones the whole time and it was like pulling nails trying to get her to talk to me. I was very uncomfortable and happy when it was over. Next time, I will book my service with Jennifer who gave my friend outstanding service. | Lovely location, wonderful ppl, and excellent services. A go to if looking to take care of feminine needs. | Absolutely amazing service and the coolest Covid-safe set up I have seen yet! They set up these beautiful outdoor tents, where the treatments are relaxing but still feel private. I felt like I was at a beach spa in Tulum. I had Tiffani, she … | I was taken in for my appointment a full 30 minutes late because the technician’s previous client was late. There are clear instructions on the website and confirmation email to arrive early and that appointments may be canceled for …