Having been to other luxury spas, this experience was extremely disappointing. I came with my mother for a massage and pedicure. Both of our pedicures were fine, nothing special for the price but totally content. I called twice before appt … | The masseuse was awesome! When you get to the spa, the process of actually getting to the locker room takes too long. They should send you all the paperwork by email and not require you to fill it out before a relaxing day. The facilities … | In this place they hurt the neck of my son who is an artist, and instead of apologizing they said that he could not return, the level of professionalism and education disgusts me, when you are paying for a service. ! That they treat a … | It is very amazing place. I love spa treatments especially body wraps. While massages I get often, body wraps are vacations treats- they require time and relaxation. That one spa is best in Miami- I had tried Faena and Ritz and few others. … | The spa is lovely and the massage was great! but then later when looking at my credit card receipt I see they charged me a 45$ service charge without notifying me of this beforehand- be careful But just to let you know after speaking with the new supervisor, she graciously refunded that extra charge. I am extremely impressed. | I had a hot stone massage with Beto. 10/10 recommend. The man is INCREDIBLE! | Horrible personality!! | No text review! | No text review! | No text review!