The employees are so nice and helpful. The store is beautiful and clean. Definitely one of the best Ulta’s I’ve been to.
This woman who looked like the manager helped me with setting up the app and to … | Great place. Staff were super friendly. Here comes 2 scruffy bikers and they were so nice I was trying to figure out a reason to hang out. 😁 … | Had what I need. So that makes me happy. Cashier had a bleh tone. Failed at customer service. Felt like she was rushing me at the slowest time of the day and I’m the only customer in line. Pinole should take a lesson fr the Brentwood employees! They do things right each and every time! Facts! | Devika did amazing on my eyebrows,very welcoming and friendly.I will only go to her from now on ,Alicia also helped me find a few things super nice.Will be back 😊 … | Always have amazing customer service and a clean store. Always appreciate the help they give me😊 … | After I got butchered two times by previous hair dresser ( not in Pinole location to be clear ) I got courage again to make an appointment with Alejandro and I am very happy I did . He cut my hair exactly way I wanted and explained how . Definitely will be back . Thank you Alejandro ! Love , love my hair ! | Staff are nice, friendly, and super helpful. The lady that does my daughter’s eyebrows is super friendly and very knowledgeable. | This location has issues with restocking their shelves. Can never find the color or size option for most of brands. | This was the second time this week that I went to Ulta but when I was there on Monday, I was assisted by Erika and I’d just like to mention that she is an absolute gem! She was extremely helpful, and knowledgeable! Not only am I happy with … | I came in for my 3rd time coming to this store for a few items, specialty conditioner, eyebrow pencil & face cream. Raquel helped me with literally everything and she had similar hair type as me and told me her experience with hair products …